Please read this Privacy Policy carefully before using this website.

Effective Date: January 2017

Last Updated: January 7th, 2024

Shelby St.Clair & Co LLC ("Company," "we," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information through our website, coaching services, and AI-powered tools, including GPT services ("Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Data You Provide

When you use our Services, you may provide:

Contact Information: Name, email address, phone number, and billing details.Account Information: Usernames, passwords, or other details to access certain features.Coaching Materials: Information shared in coaching sessions, questionnaires, or forms.AI Interactions: Text or data you input during interactions with our GPT services.

b. Automatically Collected Information

When you visit our website or use our Services, we may automatically collect:

Usage Data: Information about your interactions, such as timestamps, activity logs, and pages visited.Technical Data: IP address, browser type, operating system, and device information.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytical data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We process your information for the following purposes:

Service Delivery: To provide coaching services, manage your account, and deliver GPT-generated responses.Improvements: To improve our website, coaching programs, and GPT-based tools by analyzing usage data.Communication: To send updates, newsletters, and promotional materials (with your consent).Legal Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell your personal data. However, we may share your data in the following situations:

With Service Providers: To facilitate services like payment processing, email delivery, and technical support. With OpenAI: User inputs processed by GPT services may be shared with OpenAI for generating responses and improving AI performance. For Legal Reasons: If required to comply with legal obligations or protect our rights and safety.

4. Data Retention

Coaching Data: Retained for as long as necessary to provide our services and comply with legal obligations. AI Interactions: Inputs to GPT services may be stored for up to 30 days for debugging and improving AI performance. After this period, data is anonymized or deleted. Website Data: Cookies and analytics data are retained according to their respective policies.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your data.Correction: Request corrections to inaccurate data.Deletion: Request deletion of your data, where applicable.Objection: Object to data processing based on legitimate interests.Portability: Request a transfer of your data to another service.

To exercise these rights, contact us at

hi@shelbystclair.com

.

6. Security

We implement appropriate technical and organizational measures to protect your data. However, no method of storage or transmission is 100% secure.

7. Use of AI and GPT Services

AI Processing: Interactions with our GPT-based tools involve processing by artificial intelligence systems to generate responses. Accuracy of Responses: While we strive to provide helpful and accurate information, GPT-generated responses may contain errors. Use discretion when interpreting AI-generated content.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us at

hi@shelbystclair.com

.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: hi@shelbystclair.comAddress: 1815 Hawthorne Blvd., Ste 356, Redondo Beach, CA